Refund Policy

Last Updated: 26 Dec 2024

Thank you for choosing Automate, provided by Version Technology and Staffing Solutions Private Limited ("VTS," "we," "our," or "us"). We strive to offer a high-quality software experience, but we understand that there may be situations where a refund may be necessary. This Refund Policy outlines the terms and conditions under which refunds are processed.

1. Subscription and Billing

Automate is available on a subscription basis. By subscribing to our service, you agree to pay the applicable subscription fees according to the plan you selected. The invoice will have the details such as Subscription Start and End Date, Plan and other features you can use other than the plan detailed in motoroxx.app website.

Refund Eligibility

• 30-Days: If you are a new user and have subscribed to a paid plan, you may be eligible for a full refund if you request it within 30 days of your subscription start date / initial payment whichever is earlier. The refund request must be submitted to us via email at support@vts.in within this 30-day period.
• No Refunds for Partial Periods: We do not offer refunds for partial subscription periods or unused portions of the subscription term.

3. Refund Process

To request a refund, please follow these steps:

• 1. Submit a Request: Send an email to support@vts.in with your refund request. Include your account details, subscription plan, and the reason for the refund request.
• 2. Review: Our support team will review your request and may contact you for additional information if necessary.
• 3. Approval: If your request is approved, we will process the refund within 10 business days. Refunds will be issued to the original payment method.

4. Exceptions

• Non-Refundable Fees: Certain fees, such as setup fees or one-time charges, may be non-refundable. These will be specified at the time of purchase.
• Violation of Terms: No refunds will be granted if the user is found to be in violation of our Terms and Conditions.

5. Changes to the Refund Policy

We may update this Refund Policy from time to time. We will notify you of any significant changes, and your continued use of the Service following such changes constitutes your acceptance of the revised policy.

6. Contact Information

For any questions regarding this Refund Policy or to request a refund, please contact us at:

Version Technology and Staffing Solutions Private Limited, #2. Indira Nagar, Ist Street, Velachery main road, Santhosapuram Chennai - 73

Email: support@vts.in

Phone: 8148057699

By subscribing to Automate, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.